Salesforce Application Manager

Piper Companies is looking for a Salesforce Application Manager to join a team for a fortune 100 company. This is a full-time remote position.

 Essential Duties of the Salesforce Application Manager:

·       Provide support for the CS/CX business users.

·       Support configuration of a single application/module.

·       Understand business requirements, business risks and clear PRD documentation.

·       Support vendor escalations, track key metrics and drive insights.

·       Analyze application issues, configuration, implementation, and function.

Qualifications of the Salesforce Application Manager:

·       5-8 years experience with Salesforce Service Cloud

·       5-8 years experience with Salesforce Administrator.

·       5-8 years experience using Salesforce application integration experience using Salesforce API.

·       Integration, Chatbot solutions, and exchanging data experience necessary.

Certifications needed for Salesforce Application Manager:

Platform Developer 1 - needed

Platform Developer 2 - needed

Salesforce Service Cloud - Nice to have

Salesforce Admin - Nice to have

 Compensation for the Salesforce Application Manager:

• $85,000 - $105,000 (based on experience)
• Remote position
• Full Medical, Dental, Vision, and 401k upon conversion with competitive benefits for first 6 months

#LM-LM1 #REMOTE

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