IT Specialist
Conshohocken, PA
Job Id:
138626
Job Category:
Job Location:
Conshohocken, PA
Security Clearance:
No Clearance
Business Unit:
Piper Companies
Division:
Piper Enterprise Solutions
Position Owner:
Kiersten Schaefer
Piper Companies is seeking an IT Specialist to join a firm in Conshohocken, PA (on-site 5 days per week) for a contract-to-hire opportunity. The IT Specialist resolves end-user service requests and troubleshoots hardware and software issues.
Requirements:
· Oversee and maintain hardware and devices, including docking stations and monitors.
· Manage inventory of technical supplies to ensure adequate stock.
· Collaborate with Helpdesk and MSP providers to troubleshoot and resolve technical issues, including software like iManage and Teams.
· Support conference room technology, ensuring video conferencing equipment works and assist with setup for key meetings.
· Set up and manage user access, including mobile device apps, and handle onboarding and termination tasks.
Qualifications:
· Bachelor’s Degree or equivalent experience required.
· At least 4 years of experience in IT roles, preferably in professional service organizations.
· Skilled in identifying operational issues and implementing effective solutions.
· Strong customer service and interpersonal skills.
· Proficient in MS Office Suite/Office 365 and able to maintain confidentiality.
Compensation:
- Hourly pay rate: $30.00 - $40.00 per hour
- Comprehensive benefit package: Medical, Dental, Vision, 401k, PTO, sick leave as required by law
This job opens for applications on 3/21/2025. Applications for this job will be accepted for at least 30 days from the posting date.
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Keywords: IT Specialist, device management, technical support, hardware troubleshooting, software troubleshooting, mobile devices, Helpdesk, MSP provider, conference room support, video conferencing, user access, onboarding, termination, Teams, iManage, training, MS Office Suite, Office 365, customer service, confidentiality, network connectivity, email management, technical supplies, professional services, legal industry, overtime, problem-solving, operational analysis, desktop support, remote support, system maintenance, incident resolution, IT troubleshooting, hardware setup, software installation, technical assistance.