Lead UX Designer

Piper Companies is seeking a Lead UX Designer, to join one of the largest federal credit unions. The Lead UX Designer will design user experiences using flows, journeys, architecture diagrams, sketches, wireframes, and high-fidelity designs informed by research and best practices.

Responsibilities of the Lead UX Designer include:

• Own the creative process from ideation to final deliverable, partnering with UX strategists, researchers, designers, writers, and UI designers.
• Translate complex problems into practical design solutions grounded in data and insights across all lines of business.
• Visualize the user experience through flows, journeys, architecture diagrams, wireframes, and hi-fidelity designs based on research and best practices.
• Collaborate closely with product managers to ensure design solutions meet success criteria and align with product vision.
• Gather and synthesize design inputs (qual/quant data, research, competitive analysis, business and regulatory requirements) to inform design decisions.

Qualifications for the Lead UX Designer include:  

• 5+ years of experience in digital design, preferably with a financial institution or fintech.
• Experience designing native mobile and responsive web applications.
• Proficiency in UX tools and collaboration platforms such as Sketch, InVision, Axure, Miro/Mural.
• Familiarity with inclusive design and accessibility standards, including WCAG guidelines.
• Ability to understand the big picture, take ownership, and tackle problems proactively.
• Bachelor’s degree in user experience design, graphic design, human factors, or a related field

Compensation for the Lead UX Designer include:

• Salary: $150,000 - $160,000 
• Comprehensive Benefits: Medical, Dental, Vision, 401K, PTO, Sick Leave as required by law, and Holidays

This job opens for applications on May 21, 2025. Applications for this job will be accepted for at least 30 days from the posting date.

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Keywords: UX design, user experience, digital design, mobile design, responsive web design, design systems, accessibility, WCAG, inclusive design, user research, wireframes, prototypes, user flows, customer journeys, information architecture, Sketch, InVision, Axure, Miro, Mural, design thinking, Lean UX, agile, storytelling, visual communication, problem solving, collaboration, product strategy, usability testing, human-centered design, Apple HIG, Material Design, Salesforce Lightning, fintech, financial services