Resident Engineer (Bellevue, WA)

Piper Companies is seeking a Resident Engineer to join a leading telecommunications organization. The Resident Engineer will be critical in delivering post-sales, on-site, and remote support for Networks products. This position will be onsite 5 days per week in Bellevue, WA!

Responsibilities of the Resident Engineer include:

• Provide hands-on operational support for Juniper routing and security products within the customer’s infrastructure.
• Troubleshoot network and hardware issues, manage JTAC cases, and ensure timely resolution.
• Train customer personnel on Juniper product configuration, operation, and best practices.
• Lead weekly operations calls to review network issues, case statuses, and proposed solutions.
• Design and test network upgrades, patches, and new features in lab and production environments.
• Support the planning and deployment of Juniper MX and ACX networking and security solutions.
• Conduct audits of network configurations, alarms, and logs to ensure optimal performance.
• Collaborate with other Resident Engineers to develop and share best practices and minimize risk.
• Assist in developing and maintaining Network and Equipment Operating Procedures.
• Raise and manage RMAs through resolution and provide regular status reports to stakeholders.

Qualifications for the Resident Engineer Include:

• 6+ years of experience in large-scale IP network design, implementation, and operations.
• Strong hands-on experience with Juniper hardware, especially MX and ACX series.
• Proficiency with JUNOS CLI and network protocols including BGP, OSPF, ISIS.
• Experience with MPLS/RSVP, Segment Routing, VPLS, Martini L2circuit, EVPN/MPLS, and L3VPN.
• Familiarity with network management tools and analyzers.
• Strong customer interface, communication, and presentation skills.
• Proficiency in Python and scripting languages for automation and diagnostics.

Preferred Certifications:

• JNCIS, JNCIP, JNCIE
• CCNP, CCIE (a strong plus)

Compensation for the Resident Engineer Includes:

• Salary Range: $130,000 – $160,000
• Comprehensive Benefits: Medical, Dental, Vision, 401(k), PTO, Sick Leave (as required by law), and Holidays

This job opens for applications on 6/16/25. Applications will be accepted for at least 30 days from the posting date.

Keywords:

#LI-MM1 #LI-HYBRID

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