Varonis TSE II
Morrisville, NC
Job Id:
144885
Job Category:
Job Location:
Morrisville, NC
Security Clearance:
No Clearance
Business Unit:
Piper Companies
Division:
Piper Enterprise Solutions
Position Owner:
Grace Patrick
Piper Companies is seeking a Technical Support Engineer II for an innovative cybersecurity and data analytics company located in Morrisville, North Carolina (NC). The Technical Support Engineer II will be responsible for handling all Tier 2 support. This position follows a hybrid work model that reports onsite Wednesdays and Thursdays in Morrisville, NC.
Responsibilities of the Technical Support Engineer II:
- Resolve complex issues in data security, permissions, and access management.
- Analyze logs and user activity to identify root causes and solutions.
- Partner with engineering and product teams to escalate and improve systems.
- Assist customers with secure setup, deployment, and best practices.
- Contribute to documentation and mentor junior team members.
Qualifications for the Technical Support Engineer II:
- 2+ years of experience providing technical support and troubleshooting for customers.
- Strong background in Microsoft Active Directory and Windows Server environments.
- Proficient with Microsoft 365 applications, including Outlook and related tools.
- Skilled in diagnosing permission issues and writing basic SQL queries.
- Familiarity with cloud platforms such as AWS, Azure, or GCP is a plus.
Compensation for the Technical Support Engineer II:
- Salary Range: $80,000-$85,000/year
- Comprehensive Benefits: Sick leave if required by law, medical, dental, vision, 401K
This job opens for applications on 07/01/2025. Applications for this job will be accepted for at least 30 days from the posting date.
Keywords: Technical support engineer, tech support, TSE, TSE II, IT Support Engineer II, Systems Support Engineer, Technical Support Specialist II, IT Systems Engineer, Application Support Engineer, Infrastructure Support Engineer, Help Desk Technician II, Desktop Support Engineer, Customer Support Engineer, Product Support Engineer, Tier 2 Support Engineer, Technical Solutions Engineer, IT Operations Engineer, Enterprise Support Engineer, Cloud Support Engineer, Platform Support Engineer, Service Desk Analyst II, Field Support Engineer, End-User Support Engineer, Network Support Engineer.
#LI-GP2 #LI-HYBRID