Inside Sales Support Engineer

Piper Companies is seeking an Inside Sales Support Engineer, to join one of the leading providers of high-quality equipment. The Inside Sales Support Engineer will support outside sales teams by managing technical inquiries, generating leads, and ensuring smooth customer interactions to help the sales team focus on strategic goals.

Responsibilities of the Inside Sales Support Engineer include:

• Strong technical knowledge of membrane technologies, reverse osmosis systems, and related components to provide accurate support and guidance to customers.
• Excellent communication skills to serve as the primary point of contact for sales inquiries and collaborate effectively with both customers and internal teams.
• Experience with CRM systems to maintain accurate records of customer interactions and sales activities.
• Ability to prepare detailed sales documentation, including proposals and quotations, ensuring clarity and professionalism.
• Lead qualification and routing skills to identify viable opportunities and direct them appropriately within the sales team.

Qualifications for the Inside Sales Support Engineer include:  

• 3+ years of experience in inside or technical sales, ideally within water treatment or membrane technology industries.
• Proven ability to professionally handle inbound inquiries, build rapport with clients, and collaborate effectively with cross-functional teams.
• Skilled in using CRM platforms to manage customer data, track sales activities, and support pipeline development.
• Ability to quickly grasp and communicate complex product specifications, especially related to membrane systems and reverse osmosis technologies.
• Experience preparing detailed sales proposals, quotations, and technical documentation to support the sales process.

Compensation for the Inside Sales Support Engineer include:

• Salary: $67,000 - $81,000 
• Comprehensive Benefits: Medical, Dental, Vision, 401K, PTO, Sick Leave as required by law, and Holidays

This job opens for applications on June 30, 2025. Applications for this job will be accepted for at least 30 days from the posting date.

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Keywords: Inside Sales Engineer, Sales Support Specialist, Technical Sales Support, Applications Engineer, Customer Solutions Engineer, Sales Operations, Membrane Technologies, Reverse Osmosis Systems, Water Treatment Solutions, Industrial Filtration, Separation Technologies, Process Engineering, Technical Product Knowledge, CRM, Salesforce, HubSpot, Lead Qualification, Proposal Development, Technical Documentation, Customer Relationship Management, Cross-functional Collaboration, Sales Pipeline Management, Strong Communication Skills, Customer-Centric Mindset, Detail-Oriented, Problem Solver, Team Player, Fast Learner, Self-Motivated, Hybrid Opportunity, Engineering Sales, Entry to Mid-Level, Growth Opportunity, Komline-Harn Brand, Manufacturing & Engineering