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Technical Support Engineer

Raleigh, NC

Piper Companies Logo

Job Id:
145142

Job Category:

Job Location:
Raleigh, NC

Security Clearance:
No Clearance

Business Unit:
Piper Companies

Division:
Piper Enterprise Solutions

Position Owner:
Caleb Cook

Piper Companies is seeking a Technical Support Engineer to support an industry leader in technology. This position will be hybrid in Raleigh, NC. The Technical Support Engineer will provide support to all client infrastructure and troubleshooting activities.

Responsibilities of the Technical Support Engineer include:

 

  • Troubleshooting client issues with Active Directory, Windows Server, Exchange Online, etc.
  • Creating OU structures or AD domain trees, permissions, security groups, etc.
  • Microsoft 365 and Outlook troubleshooting.

 

Qualifications for the Technical Support Engineer include:

 

  • 3+ years of experience in IT troubleshooting various issues within networks, infrastructure, servers, etc.
  • Experience with AD permissions, SQL queries, Microsoft 365, Outlook, Exchange, etc.
  • Any cloud experience is a bonus (AWS, GCP, Azure).

 

Compensation for the Technical Support Engineer include:

 

  • Salary Range: $80,000-85,000
  • Comprehensive Benefits: Medical, Dental, Vision, 401K, PTO, Sick Leave if required by law, and Holidays

 

This job opens for applications on 7/7/2025. Applications for this job will be accepted for at least 30 days from the posting date. 

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