VoIP Engineer

Piper Companies is seeking a VoIP Engineer to join a well-established team supporting a mature voice infrastructure. The VoIP Engineer role is ideal for a Subject Matter Expert (SME) in VoIP and SIP technologies, who will focus on maintaining, optimizing, and supporting existing systems rather than building from scratch.

Responsibilities of the VoIP Engineer include:

• Serve as the SME for all VoIP and SIP-related technologies within the organization
• Support and maintain the existing VoIP infrastructure, ensuring uptime and performance
• Troubleshoot and resolve issues related to SIP signaling, call routing, and voice quality

Qualifications for the VoIP Engineer include:

• Must be eligible to hold a Secret clearance
• 5+ years of experience in network operations or telecom engineering
• Deep understanding of SIP, VoIP, and telephony protocols

Compensation for the VoIP Engineer includes:

• $90,000 – $110,000 annually with a comprehensive benefit: Medical, Dental, Vison, 401k, PTO, holidays, sick leave as required by law

This job opens for applications on 10/17/2025. Applications for this job will be accepted for at least 30 days from the posting date.

Keywords: Ribbon Communications, Application Server (AS), Ribbon Analytics (RA), RAMP Element Manager, Core SBC 5400, Core SBC 7000, PSX, G5, Edge SBC, VoIP, SIP, telephony, product configuration, product integration, federal customer support, fault isolation, issue triage, troubleshooting, lab evaluations, software testing, hardware testing, customer-facing engineering, Ribbon SME, network operations, technical support, escalation management.

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