Project Manager For Consumer Banking Member Loyalty

Piper Companies is seeking a Project Manager for Consumer Banking Member Loyalty with one of the nation’s leading financial institutions, based in Tysons, VA. The Program Manager will lead cross-functional initiatives to build, launch, and support the Loyalty Program across Consumer Banking. This is a hybrid position located in Tysons, VA!

Responsibilities of the Project Manager for Consumer Banking Member Loyalty include:

• Drive the formation and definition of a multi-million-dollar loyalty program, establishing governance and strategic direction.
• Perform comprehensive risk, compliance, and financial assessments to ensure program integrity.
• Align cross-functional teams and stakeholders to optimize readiness, minimize ramp-up time, and mitigate delivery risks.
• Contribute to UX research, marketing strategy development, and business case refinement to enable successful execution.
• Track project progress, define requirements, and manage workflows for Personal and Student Loan initiatives.
• Communicate timelines, resource impacts, and operational considerations to all stakeholders.
• Design member experience workflows and document business processes aligned with technical solutions.
• Lead and support enterprise-wide change management throughout project delivery.

Qualifications for the Project Manager for Consumer Banking Member Loyalty  include:

• Experienced leader with proven success in program management, ideally at the Program Manager level.
• Direct experience in loyalty program development and execution within financial services, fintech, banking, credit unions, or other member-focused organizations (e.g., insurance).
• Skilled in cross-functional collaboration and governance, with the ability to align diverse teams toward strategic objectives.
• Strong understanding of risk, compliance, and financial considerations in regulated environments.

Compensation for the Project Manager for Consumer Banking Member Loyalty include:

• Salary Range: $115,000 - $125,000
• Comprehensive Benefits: Cigna Medical, Dental, Vision, 401K, PTO, Sick Leave if required by law, and Holidays

This job opens for applications on [11.3.25]. Applications for this job will be accepted for at least 30 days from the posting date.

Keywords: program management, program manager, loyalty program, loyalty program development, loyalty program execution, financial services, fintech, banking, credit union, credit unions, member-focused organizations, insurance, cross-functional collaboration, cross-functional leadership, stakeholder alignment, program governance, risk assessment, compliance, financial analysis, UX research, marketing strategy, business case development, change management, consumer banking, project tracking, workflow management, member experience design, business process documentation, governance, regulated environments, hybrid, Tysons VA, leadership, enterprise change management

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