Business Systems Analyst – Customer Portals

Piper Companies is seeking a Business Systems Analyst – Customer Portals for a growing technology organization. The Business Systems Analyst - Customer Portals will support a greenfield project that is highly visible to the organization developing a new state of the art web portal. An ideal candidate for the Business Systems Analyst – Customer Portals role will possess strong experience in customer-facing portals and websites. The Business Systems Analyst – Customer Portals role is REMOTE and will work EST hours.

Responsibilities for the Business Systems Analyst – Customer Portals include:

·       Serve as a liaison between product management and the software engineering team

·       Document requirements such as user stories, cases, specifications, and coordinate testing

·       Assist the entire organization throughout the product development lifecycle

Requirements for the Business Systems Analyst – Customer Portals include:

·       Over 6 years of professional business system analyst experience

·       Hands on experience breaking down business requirements into clearly documented processes and dependencies

·       Technical background and knowledge of microservices architecture

·       Agile experience and strong knowledge of the full SDLC

·       Strong verbal and written communication skills

·       Bachelor’s Degree in Computer Science, Computer Engineering and/or relevant work experience

Compensation of the Business Systems Analyst – Customer Portals:

·       $120,000 - $140,000 annually

·       Full comprehensive benefits package including medical, dental, vision, 401K, PTO, sick leave as required by law

·       This job opens for applications on November 3, 2025. Applications for this job will be accepted for at least 30 days from the posting date.

Keywords: BA, Business Analyst

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