Telephony Network Specialist

Piper Companies is seeking a Telephony Network Specialist to join a leading telecommunications company to modify and troubleshoot advanced voice solutions in a customer facing role onsite five days per week at Scott Air Force Base, Illinois . The ideal Telephony Network Specialist will have strong experience in unified communications platforms that deliver voice and multimedia services across IP-based networks.

Responsibilities for the Telephony Network Specialist:

• Configure and integrate VoIP telephony products and related systems into enterprise environments.
• Conduct extended lab evaluations of new software and hardware to ensure compatibility and performance.
• Provide critical assistance on high-priority projects, ensuring timely and accurate delivery.
• Perform fault isolation, issue triage, investigation, replication, and resolution of complex telephony and SIP-related issues.
• Collaborate with support and product teams to resolve escalated technical challenges and implement best practices.

Qualifications for the Telephony Network Specialist:

• 5+ years of experience in telephony or network engineering supporting enterprise-level voice systems.
• Must be a U.S. citizen with an active Secret clearance.
• Strong understanding of TDM telephony, VoIP/SIP protocols and Application Server
• Practical experience with telephony migrations, troubleshooting, and system upgrades.
• Compliance with DoD 8140 and possession of CompTIA Security+ certification.

Compensation/Benefits for the Telephony Network Specialist:

• Salary Range: $95,000 – $115,000 annually
• Comprehensive Benefits: Medical, Dental, Vision, 401K, PTO, Sick Leave (as required by law), and Holidays.

This job opens for applications on 12/5/2025. Applications will be accepted for at least 30 days from the posting date.

Keywords: Telephony Network Specialist, VoIP, SIP, TDM Migration, DoD 8140, CompTIA Security+, Secret Clearance, Scott Air Force Base, Unified Communications, Voice Systems Engineer, Application Server

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