Sr. Manager, Incident Response

Piper Companies is seeking a Senior Manager of Cyber Incident Response to lead and scale a global SOC and incident response function for a large enterprise environment. This is a hands-on, player-coach role focused on improving response maturity, bridging global teams, and shaping tools and processes. This is a HYBRID role with some on-site required in Dallas, TX.

Responsibilities

• Lead a globally distributed SOC and incident response team, serving as the escalation point for all critical incidents
• Act as a player-coach, supporting complex investigations while mentoring and developing the team
• Oversee incident response for escalations from a third-party managed SOC (Tier 1/2)
• Build and support an expanding forensic capability within the response team
• Drive alignment across global teams, with a strong focus on communication, cultural awareness, and collaboration
• Manage response efforts across both IT and OT environments
• Develop and mature incident response processes, playbooks, and metrics aligned to NIST targets
• Partner with IT, Legal, Compliance, and Security leadership during investigations
• Support 24/7 global operations, including on-call responsibilities

Experience

• 8–10 years of cybersecurity experience, with a strong background in SOC operations and incident response
• Experience leading global teams in large enterprise or highly matrixed environments
• Proven ability to manage and scale major security incidents
• Hands-on experience with SIEM, EDR, and forensic tools; technology-agnostic mindset
• Exposure to IT and OT environments (deep OT expertise not required)
• Experience working with third-party SOC or managed security providers
• Strong communication skills with the ability to navigate cultural differences and build cohesive teams
• Familiarity with NIST-based security maturity models
• Bachelor’s degree in a related field; relevant certifications (GCIH, GCFA, CISSP, etc.) a plus

Compensation:

• Annual salary: $180,000 - $210,000 (depending on experience)
• Bonus: 10% discretionary bonus
• Comprehensive Benefits: Medical, Dental, Vision, 401k, Sick Leave if required by law

This job opens for applications on 1/16/25. Applications for this job will be accepted for at least 30 days from the posting date.

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