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Senior System Analyst - Policy Admin

Durham, North Carolina

Piper Companies Logo

Job Id:
159937

Job Category:

Job Location:
Durham, North Carolina

Security Clearance:
No Clearance

Business Unit:
Piper Companies

Division:
Piper Enterprise Solutions

Position Owner:
Madalyn Barry

Piper Companies is seeking a Senior System Analyst - Policy Admin to support a growing organization within the insurance and retirement solutions industry for a permanent hybrid position based out of Durham, NC. The Senior System Analyst - Policy Admin will play a key role in enhancing and maintaining a policy administration platform while collaborating closely with technical and business teams.

 

Responsibilities of the Senior System Analyst - Policy Admin include:

  • Convert business objectives into comprehensive system requirements and collaborate with technology teams throughout the full development lifecycle.
  • Review proposed product or system updates and identify the configuration changes or development efforts necessary to enable them.
  • Analyze data-related issues and production incidents by examining system integrations, data feeds, and core application logic.
  • Produce detailed documentation, workflow diagrams, and training resources to support new system functionality or release updates.
  • Partner with crossfunctional groups—including developers, QA teams, and product leaders—to implement enhancements and resolve operational challenges.

 

Qualifications for the Senior System Analyst - Policy Admin include:

  • Bachelor’s degree in computer information systems, technology, or a related discipline.
  • A minimum of 6 years of experience performing system analysis, conducting data reviews, and assessing application architecture or webbased service components.
  • At least 2 years of experience working in an insurance administration system or a comparable technology environment.
  • Demonstrated ability to transform functional requests into precise, actionable technical specifications.
  • Strong communication and organizational abilities, along with the capacity to manage multiple priorities simultaneously.

 

Compensation for the Senior System Analyst - Policy Admin:

  • Salary Range: $110,000-$120,000/year, 10% bonus, 7.5% LTI
  • Comprehensive Benefits: Medical, Dental, Vision, sick leave if required by law, and 401K

 

This position opens for applications on 2/13/26, and submissions will be accepted for no fewer than 30 days from the posting date.

 

Keywords: Senior System Analyst, Policy Admin, policy administration, insurance administration platform, insurance systems, retirement solutions, system analyst, business systems analyst, systems analysis, SDLC, system requirements, functional requirements, technical specifications, configuration changes, system configuration, data analysis, data discrepancy investigation, production support, integrations, data feeds, system logic, workflow documentation, process flows, training documentation, release management, cross‑functional collaboration, web services, application architecture, insurance technology, policy admin systems, PAS, life insurance systems, annuity systems, claims systems, insurance operations, technical liaison, requirements gathering, QA collaboration, UAT support, system enhancements

 

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