Senior Pharmaceutical Operations Analyst

Piper Companies is seeking a Senior Pharmacy Operations Analyst to support pharmacy benefit development, auditing, regulatory compliance, and operational readiness for a leading healthcare organization. In this role, the Senior Pharmacy Operations Analyst will act as a key operational subject matter expert, helping ensure compliance, benefit accuracy, and effective collaboration with internal business partners. This is a remote contract position with a likely chance of extension or conversion.

Responsibilities of the Senior Pharmacy Operations Analyst include:

• Partnering with internal teams to design, implement, and refine pharmacy benefit programs across individual and group lines of business.
• Leading and contributing to annual corporate initiatives focused on updating pharmacy benefit offerings.
• Auditing pharmacy benefit plans created by Pharmacy Coordinators to confirm accuracy and adherence to configuration standards.
• Serving as the operational point of contact for pharmacy‑related website updates, ensuring information is timely and accurate.
• Tracking regulatory and operational compliance matters and providing timely updates to leadership.
• Working closely with client engagement teams to support client retention, assist with new sales efforts, and help resolve benefit‑related issues.
• Maintaining comprehensive project plans, documentation, and routine progress reports to ensure deadlines and organizational expectations are met.

Qualifications for the Senior Pharmacy Operations Analyst include:

• Bachelor’s degree in a related field.
• 5+ years of experience in pharmacy operations.
• Background in pharmacy benefits, PBM operations, health insurance, or similar fields.
• Strong analytical skills with the ability to audit and validate benefit configurations with exceptional attention to detail.
• Understanding of regulatory requirements impacting commercial pharmacy plan compliance.
• Project management skills, including updating project plans and coordinating timelines.

Compensation for the Senior Pharmacy Operations Analyst includes:

• Salary Range: $70,000 – $87,000
• Comprehensive benefits package: Medical, Dental, Vision, 401(k), PTO, holidays, and sick leave as required by law.

Keywords: pharmacy operations, pharmacy benefits, PBM, pharmacy benefit management, benefit configuration, claims operations, claims adjudication, regulatory compliance, state regulations, federal regulations, CMS compliance, commercial plan compliance, audit assurance, quality assurance, HIPAA, policy and procedure alignment, project management, process improvement, escalation support, data validation, workflow optimization, web content updates, pharmacy systems, reporting, documentation, pharmacy claims platforms, client support