Business Analyst/QA Engineer

Piper Companies is looking for a Business Analyst/QA Engineer to join a government contractor based in Ashburn, VA. This is a hybrid role, requiring the candidate to report onsite 2-3 times a week and posses an active Top Secret clearance.

 Essential Duties of the Business Analyst/QA Engineer:

• Document requirements as user stories with acceptance criterion
• Design, develop, and execute automated scripts to validate software functionality, efficiency, and performance
• Support Section 508 compliance considerations during requirements definition and validation during testing
• Contribute to program deliverables, including weekly status reports, monthly progress reports, and stakeholder briefings

Qualifications of the Business Analyst/QA Engineer:

• Bachelors Degree in related field
• 3+ years relevant, specialized experience
• Experience working with stakeholders, business users, and technical SMEs to gather and refine requirements
• Experience developing and executing automated test scripts using automation frameworks or tools (Selenium, JMeter, TestRigor, or similar)
• Familiarity with ServiceNow is highly preferred
• xperience with manual Section 508 testing and tools (i.e. JAWS)
• Active DHS or Top Secret clearance

 Compensation for the Business Analyst/QA Engineer:

• $110,000 - $125,000 (based on experience)
• Medical, Dental, Vision, 401K, PTO, Sick Leave as required by law, and Holidays

This job opens for applications on 3/2/26. Applications for this job will be accepted for at least 30 days from the posting date

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Requirements gathering, BRD (Business Requirements Document), FRD (Functional Requirements Document), UAT coordination, Stakeholder interviews, Process mapping, Process flows, Swimlane diagrams, Gap analysis, Use case development, User stories, Acceptance criteria, Stakeholder management, Requirements traceability matrix, Change management, Agile methodology, Scrum ceremonies, Sprint planning, Backlog refinement, Product roadmap, Business process reengineering, KPI definition, Data analysis, Workflow optimization, QA testing, Test planning, Test strategy, Test case creation, Test execution, Functional testing, Regression testing, Integration testing, System testing, User acceptance testing (UAT), API testing, Automation testing, Manual testing, Test scripts, Defect tracking, Defect lifecycle, Root cause analysis, QA documentation, Test metrics, Smoke testing, Sanity testing, Exploratory testing, Test environment setup, Quality assurance standards, Validation and verification, Catalog item testing, Workflow validation, Script validation, ACL testing, UI testing, Form validation, GlideRecord query testing, Update Set review, Flow Designer test cases, Business Rule testing, Client Script testing, Integration testing with MID Server, Web service testing, API testing in ServiceNow, CMDB data quality testing, Incident lifecycle testing, Change Management process validation, Knowledge article process testing, SLA testing, Notifications testing, Reporting validation, Role and permission testing, Jira, Confluence, Azure DevOps, Git, Postman, SOAP UI, Swagger, SQL, JSON, XML, Agile tools, Test management tools, Automation frameworks, Excel reporting, Visio, Lucidchart, Figma (for UI/UX review), Slack, Teams, ServiceNow, ServiceNow ITSM, ServiceNow ITOM, ServiceNow ITBM, ServiceNow CSM, ServiceNow HRSD, ServiceNow Discovery, ServiceNow CMDB, CMDB relationships, CMDB normalization, ServiceNow Flow Designer, ServiceNow Studio, ServiceNow Application Designer, Update Sets, Scoped Applications, ServiceNow Scripting, GlideRecord, Business Rules, Client Scripts, UI Policies, UI Actions, Data Policies, Script Includes, ACLs, Service Portal, Catalog Items, Record Producers, Order Guides, Workflows, Flow Designer Actions, IntegrationHub, MID Server, ServiceNow Reporting, Performance Analytics, Dashboards, ServiceNow Governance, Platform Security