Product Manager (Repairs)

Piper Companies is hiring a Product Manager – Repair Services to join a global industrial equipment and services organization through hybrid work in Mesa, AZ; Brookfield, WI; or York, PA. This role supports repair offerings across the full equipment portfolio, with ownership of standardizing how services are packaged, commercialized, and sold globally. The ideal candidate is a technically strong, commercially focused product manager who enjoys driving consistency and scalable growth.

Responsibilities of the Product Manager:

• Own the strategy, roadmap, and lifecycle for offsite repair and maintenance service offerings.

• Convert customer insights and service data into standardized repair scopes and product improvements.

• Partner with operations, sales, and service teams to ensure offerings are executable and commercially aligned.

• Enable sales execution through clear value propositions, pricing guidance, training, and performance tracking.

Qualifications of the Product Manager:

• 5–7+ years of experience in product management, service offering development, or technical service environments within industrial, mining, aggregates, or heavy equipment sectors.

• Strong technical foundation with experience in repair operations, field service, or technical support; ability to understand equipment, repair scopes, and service execution.

• Solid commercial and financial acumen, including experience developing value propositions and business cases.

• Strong coordination and communication skills; comfortable working across global, cross‑functional teams.

• Advanced proficiency with Microsoft 365 tools; ERP experience (SAP preferred).

• Ability to travel up to 30%.

• Must be eligible to work in the United States.

Compensation of the Product Manager: 

• Salary Range: $98,000 - $120,000 (depending on experience)

• Comprehensive benefit package; Cigna Medical, Cigna Dental, Vision, 401k w/ ADP, PTO, paid holidays, Sick Leave as required by law

This job opens for applications on March 24, 2026. Applications for this job will be accepted for at least 30 days from the posting date.

Keywords: Product Manager, Repair Services, Service Product Management, Industrial Services, Heavy Equipment, Mining Equipment, Aggregates Equipment, Offsite Maintenance, Repair Operations, Service Commercialization, Product Commercialization, Global Services, Lifecycle Services, Standardized Service Offerings, Pricing Strategy, Value Proposition Development, Technical Product Management, Field Service, Repair Centers, Service Sales, Labor‑Based Services, Cross‑Functional Collaboration, KPI Management, SAP, Microsoft 365, Global Product Strategy, Equipment Reliability, Service Portfolio Management

#LI-LS4 #LI-HYBRID