Customer Service Representative

Piper Companies is seeking a Customer Service Representative to support a company within the medical products industry. The Customer Service Representative role is a 6‑month contract opportunity and requires you to work onsite 5 days per week.

Responsibilities of the Customer Service Representative:

• Serve as the first point of contact for existing customers.
• Answer inbound customer calls related to orders and products.
• Resolve order questions, discrepancies, and general inquiries.
• Enter and manage orders using internal systems, primarily SalesPad.
• Collaborate closely with the Customer Service team and operations leadership.

Requirements of the Customer Service Representative:

• Prior customer service experience, preferably in medical device or medical equipment.
• Strong communication skills with an operations‑focused mindset.
• Comfort working in a fast‑paced, on‑site environment.
• Tech‑savvy with the ability to learn new systems quickly.

Compensation for the Customer Service Representative:

• $20.00 - $22.00 per hour
• Full Comprehensive Benefits: Health, Vision, Dental, PTO, Paid Holiday and Sick Leave if Required by Law.

Keywords: customer service representative, customer support, order management, medical device customer service, medical equipment, SalesPad, operations support, inbound calls, on‑site contract role

This job opens for applications on 03/27/2026. Applications for this job will be accepted for at least 30 days from the posting date.

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