Business Analyst (Consumer Lending)

Piper Companies is seeking a Business Analyst (Consumer Lending) to support a leading credit union undergoing a major digital transformation initiative. The Business Analyst will play a critical role in gathering requirements, translating business needs, and supporting the delivery of a new member loyalty program built on Salesforce Loyalty Cloud. This position requires working onsite in McLean, VA at least three (3) days per week.

Responsibilities of the Business Analyst (Consumer Lending):

• Gather, analyze, and document business and functional requirements across consumer lending and digital banking initiatives

• Translate business needs into clear user stories, acceptance criteria, and delivery-ready documentation

• Partner with product owners, technology teams, and vendors to ensure alignment on requirements and delivery expectations

• Support implementation efforts tied to Salesforce Loyalty Cloud, Experience Cloud, and mobile platforms

• Facilitate communication between business stakeholders and technical teams to ensure successful execution of deliverables

• Participate in Agile ceremonies including sprint planning, backlog grooming, and daily stand-ups

• Support testing and validation efforts to ensure solutions meet business requirements and objectives

• Collaborate across cross-functional teams to enhance processes, improve user experience, and drive adoption

Qualifications of the Business Analyst (Consumer Lending):

• 3+ years of experience as a Business Analyst supporting digital, banking, or financial services initiatives

• Strong experience with requirements gathering, documentation, and user story creation

• Proven ability to work across business, product, and technical teams in a fast-paced environment

• Experience working in Agile environments and supporting cross-functional delivery teams

• Familiarity with Salesforce platforms, including Experience Cloud or Loyalty Cloud, preferred

• Background in consumer lending, banking, or financial services strongly preferred

• Excellent communication, organization, and stakeholder management skills

Compensation for the Business Analyst (Consumer Lending):

• Salary: $100,000 – $130,000 annually (or equivalent hourly rate for contract)

• Comprehensive Benefits: Medical, Dental, Vision, 401K, PTO, Sick Leave as required by law, and Paid Holidays

This job opens for applications on April 16, 2026. Applications for this job will be accepted for at least 30 days from the posting date.

Keywords:

#LI-MM1 #LI-HYBRID

Business Analyst, Consumer Lending, Salesforce, Salesforce Loyalty Cloud, Experience Cloud, Requirements Gathering, User Stories, Agile, Financial Services, Banking, Digital Transformation, Product Analyst, Functional Requirements, Stakeholder Management, Scrum, Backlog Grooming, UAT, Ionic, Mobile Applications, Data Analysis, Process Improvement