Product Owner, Global Product Operations

Piper Companies is seeking a Product Owner, Global Product Operations to join an industry leader in global data center and digital infrastructure services for a full-time, contract position that is fully remote. The Product Owner, Global Product Operations will be responsible for shaping and delivering internal operational products and automation that enable 24/7 operations teams to manage complex, mission‑critical infrastructure with efficiency, accuracy, and confidence.

Responsibilities of the Product Owner, Global Product Operations include:

· Own and evolve the roadmap for operational tools, workflows, and automations that improve efficiency and reduce operational risk.

· Partner closely with global and regional operations teams to translate real-world workflows into clear product requirements and backlog priorities.

· Drive data quality governance, including dashboards, scoring models, and readiness frameworks that support trusted operational decision-making.

· Lead prioritization and execution of site onboarding and infrastructure readiness initiatives across a global portfolio.

· Manage and refine the product backlog, writing user stories, defining acceptance criteria, and supporting sprint execution and release planning.

Qualifications for the Product Owner, Global Product Operations include:

· Proven experience as a Product Owner or backlog owner in an Agile or SAFe environment.

· Background supporting internal operational tools, workflow automation, or platform integrations.

· Strong technical aptitude with attention to detail around system reliability, data integrity, and operational edge cases.

· Demonstrated ability to partner with cross-functional stakeholders, particularly operations or other internal user groups.

· Bachelor’s degree in a related field or equivalent hands-on professional experience.

Compensation for the Product Owner, Global Product Operations:

Salary Range: $130,000-$150,000/year (USD)

Comprehensive Benefits: Medical, Dental, Vision, sick leave if required by law, and 401K

This job opens for applications on 4/17/26. Applications for this job will be accepted for at least 30 days from the posting date.

Keywords: product owner, operational products, automation, internal tools, workflow design, backlog management, agile, scrum, SAFe, data quality, governance, platform integration, service management, CMDB, ServiceNow, operations technology, infrastructure operations, data centers, KPI tracking, stakeholder management, systems integration, operational efficiency, digital infrastructure, incident management, event management, product strategy, release planning, user stories, acceptance criteria.

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