Enterprise Voice Engineer II

Piper Companies is seeking an Enterprise Voice Engineer II to support a government-focused technology and communications environment. The Enterprise Voice Engineer II role is ideal for a skilled engineer with experience in IP voice systems, network infrastructure, and enterprise communications who can help maintain secure, reliable, and highly available voice services in a mission-critical setting.

Responsibilities of the Enterprise Voice Engineer II:

• Perform engineering and sustainment activities for a large-scale IP voice and video communications infrastructure.

• Manage, configure, and troubleshoot voice, video, and data network systems to ensure high availability and performance.

• Execute system maintenance, capacity planning, and configuration change management activities.

• Configure and manage call routing components including calling search spaces, route plans, route partitions, route lists, and device profiles.

• Configure and support Cisco or Juniper routing and switching devices.

• Support distributed firewall infrastructure and ensure secure voice communications.

• Develop and maintain technical documentation, diagrams, and operational procedures.

• Analyze SIP signaling, call flows, and resolve complex communication issues.

• Troubleshoot site registration, signaling, and media-related issues across distributed environments.

• Validate and implement configuration changes in accordance with enterprise standards.

• Perform fault analysis for voice subscribers, call handlers, routing rules, and network configurations.

• Contribute to technical policies, work instructions, and reporting for enterprise voice services.

Qualifications of the Enterprise Voice Engineer II:

• Active TS/SCI clearance required.

• Must possess DoD 8570 IAT Level II certification (e.g., Security+ CE or equivalent).

• Hands-on experience with enterprise voice platforms such as Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle SBC, or Avaya Aura.

• Strong expertise in SIP signaling, call flows, and IP telephony systems.

• Experience troubleshooting complex routing, switching, security, and voice infrastructure issues.

• Strong understanding of WAN principles and enterprise networking concepts.

• Ability to document systems, create diagrams, and support structured operational processes.

Compensation for the Enterprise Voice Engineer II includes:

• Salary range:

• Comprehensive benefits package including medical, dental, vision, and 401(k)

• Opportunity to support a mission-critical government program

• Professional growth within a highly technical and secure environment

This job opens for applications on 06/28/2026. Applications for this job will be accepted for at least 30 days from the posting date.

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