Business Process Analyst

Piper Companies is hiring a Business Process Analyst for a leading global infrastructure organization located in Raleigh, NC. The Business Process Analyst will support large-scale datacenter network and interconnection initiatives, bridging technical engineering teams with business stakeholders while driving optimization, capacity planning, and project delivery across a global footprint. The Business Process Analyst is a remote contract position.

Responsibilities of the Business Process Analyst:

• Evaluate global network architecture including IP transit, peering relationships, and dark fiber assets to optimize performance

• Analyze datacenter utilization trends and perform capacity planning to forecast future interconnection needs

• Lead cross-functional infrastructure projects from initiation through completion, ensuring timelines and deliverables are met

• Translate technical network designs into business requirements, user stories, and project roadmaps

• Develop and track KPIs, build dashboards (Power BI/Tableau), and present insights to executive leadership

Requirements of the Business Process Analyst:

• 5+ years of Business Analyst or Technical Project Management experience within datacenter, telecom, or internet infrastructure environments

• Strong networking expertise including OSI layers, BGP routing, MPLS, DWDM, and cross-connect architecture

• Experience with Agile or hybrid project methodologies using tools such as Jira, Confluence, or Microsoft Project

• Advanced data analysis skills including SQL and proficiency in Python, R, or Excel

• Bachelor’s degree in Computer Science, Network Engineering, MIS, or a related technical field

Compensation for the Business Process Analyst:

• Salary: $125,000-$155,000 based on experience

• Full Comprehensive Benefits: Health, Vision, Dental, PTO, Paid Holiday and Sick Leave if Required by Law

This job opens for applications on July 6, 2026. Applications for this job will be accepted for at least 30 days from the posting date.

Keywords: Business Analyst, Datacenter, Network Engineering, BGP, Capacity Planning, CCNA, CCNP, Agile, Microsoft Project, Cloud Infrastructure

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