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Sr. UC Network Engineer

Illinois, Illinois

Piper Companies Logo

Job Id:
172447

Job Category:

Job Location:
Illinois, Illinois

Security Clearance:
Secret

Business Unit:
Piper Companies

Division:
Piper Enterprise Solutions

Position Owner:
Jacqueline Norsworthy

Piper Companies is seeking a Sr. UC Network Engineer to support a leading government services organization in the defense industry. The Sr. UC Network Engineer will serve as a key technical resource responsible for maintaining, optimizing, and enhancing Cisco Unified Communications environments supporting mission-critical operations. This position requires an active Secret Clearance and is onsite four days per week at Scott Air Force Base.


Responsibilities of the Sr. UC Network Engineer:

• Design, implement, maintain, and troubleshoot Cisco Unified Communications (UC) solutions in an enterprise environment.

• Administer and support Cisco Unified Communications Manager (CUCM/Call Manager) infrastructure.

• Monitor system performance, availability, and capacity to ensure reliable voice and collaboration services.

• Perform upgrades, patches, and configuration changes across UC platforms.

• Collaborate with network, security, and infrastructure teams to support integrated communications solutions.

• Troubleshoot complex voice, video, and collaboration issues while ensuring minimal service disruption.

• Develop and maintain technical documentation, operational procedures, and system diagrams.

• Support compliance and security requirements within a Department of Defense environment.


Qualifications of the Sr. UC Network Engineer:

• Active Secret Clearance required.

• 7+ years of experience supporting Cisco Unified Communications environments.

• Strong hands-on experience with Cisco Unified Communications Manager (CUCM/Call Manager).

• Experience with Cisco voice, collaboration, and telephony technologies.

• Knowledge of VoIP, SIP, dial plans, gateways, and voice network troubleshooting.

• Experience working within enterprise or government environments.

• Strong understanding of network infrastructure, routing, switching, and security concepts.

• Excellent communication skills and ability to work effectively with cross-functional teams.

• Cisco certifications such as CCNP Collaboration or equivalent are preferred.


Compensation for the Sr. UC Network Engineer includes:

• Salary range: $145,000 - $165,000 depending on experience

• Comprehensive benefits package including medical, dental, vision, 401(k), and PTO

• Hybrid schedule with four days onsite at Scott Air Force Base


This job opens for applications on 08/19/2026. Applications for this job will be accepted for at least 30 days from the posting date.


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