Field Training and Support Engineer

Piper Companies is seeking a Field Training and Support Engineer to join a fast-paced, on-site position in McLean, VA. This role will serve as a technical product expert supporting advanced Counter-UAS (C-UAS) systems.

Responsibilities for the Field Training and Support Engineer include:

• Lead technical training for C-UAS hardware and software, including in-person and virtual instruction, program development, and preparation for new product capabilities
• Serve as the technical lead for third-party service partners, providing training, technical guidance, and oversight.
• Troubleshoot complex Tier 2 technical issues involving RF environments, C-UAS systems, hardware, and software
• Support customer deployments through site surveys, system installation, configuration, testing, troubleshooting, and development of technical documentation

Qualifications for the Field Training and Support Engineer include:

• 5–7 years of experience in Field Engineering, Technical Training, Professional Services, or a similar technical role supporting hardware and software products
• Deep knowledge of Radio Frequency (RF) systems and Counter-UAS (C-UAS) technology
• Experience managing, training, or overseeing third-party service providers, technical partners, or channel partners in a customer-facing environment
• Bachelor’s degree in Engineering, Telecommunications, or a related technical field. FAA Part 107 Remote Pilot Certificate is highly preferred

Compensation for the Field Training and Support Engineer includes:

• Salary Range: $120,000-$140,000
• Comprehensive Benefits: Medical, Dental, Vision, 401(k), PTO, Sick Leave if required by law, and Holidays

This job opens for applications on 8/20/26. Applications for this job posting will be accepted for at least 30 days from the posing date.

Keywords: Field Training Engineer, Field Support Engineer, Technical Support Engineer, Field Engineer, Technical Training, Customer Success, Tier 2 Support, Technical Support, RF Systems, Radio Frequency, Counter-UAS, C-UAS, Drone Security, Drone Technology, UAS, UAV, Hardware, Software, Systems Integration, Field Deployment, Technical Training, Partner Management, Service Partners, Channel Partners, Professional Services, Troubleshooting, Site Surveys, System Installation, System Configuration, System Testing, FAA Part 107, Remote Pilot, Engineering, Telecommunications, Technical Documentation, SOW, Customer Support

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