Access and Affordability Specialist

Piper Companies is looking for an Access and Affordability Specialist to join a patient support and healthcare services company located in Melbourne, FL.

Responsibilities of the Access and Affordability Specialist include:

• Make outbound calls to patients to verify insurance coverage and support patient assistance program renewals.
• Review patient insurance information and help identify available financial assistance options.
• Accurately maintain patient information and documentation within Salesforce.
• Provide exceptional customer service while assisting patients with enrollment and renewal processes for life-sustaining therapies.

Qualifications for the Access and Affordability Specialist include:

• High School Diploma required; Associate's or Bachelor's Degree preferred.
• Experience using Salesforce, Microsoft Word, and strong typing/data entry skills.
• Previous experience as a pharmacy technician, physician office assistant with insurance experience, insurance call center representative, or similar patient-facing healthcare role.
• Strong attention to detail, patient-focused customer service skills, and familiarity with insurance verification.

Compensation for the Access and Affordability Specialist includes:

• Rate Range: $25-$30/hr, based on experience
• Comprehensive Benefit Package: Cigna Medical/Dental/Vision, 401K, Sick Leave as Required by Law

This job is open for applications on September 9th, 2026. Applications will be accepted at least 30 days from the posting date.

Keywords: Access and Affordability Specialist, Patient Support, Insurance Verification, Benefits Verification, Eligibility Verification, Patient Assistance Program (PAP), Financial Assistance Programs, Healthcare Access, Reimbursement Support, Patient Enrollment, Patient Renewals, Salesforce CRM, CRM Documentation, Insurance Coordination, Insurance Benefits Investigation, Coverage Verification, Prior Authorization Support, Healthcare Customer Service, Patient Advocacy, Call Center Operations, Outbound Calling, Pharmacy Services, Specialty Pharmacy, Pharmacy Technician, Healthcare Administration, Medical Insurance, Medicare, Medicaid, Commercial Insurance, Data Entry, Case Management Support, Patient Communications, Compliance, Microsoft Word, Documentation Management, Patient Records, Life-Sustaining Therapies, Healthcare Operations, Revenue Cycle Support, Attention to Detail, Patient-Centric Care

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