Field Service Technician II
Quincy, Massachusetts
Job Id:
0000176357
Job Category:
Information Technology
Job Location:
Quincy, Massachusetts
Security Clearance:
No Clearance
Business Unit:
Zachary Piper
Division:
Not Defined
Position Owner:
Madeline Remington
Zachary Piper Solutions is seeking a Field Service Technician II to join a leading wireless communications provider in Quincy, Massachusetts. This 100% onsite, local field-based role supports radio systems for commercial and public-sector customers. The Field Service Technician II will configure and service communications equipment, resolve technical issues independently, and provide hands-on customer support to keep essential systems running reliably.
Responsibilities of the Field Service Technician II Include:
- Install, program, troubleshoot, repair, and maintain two-way radio systems, including UHF/VHF and 800/900 MHz equipment, repeaters, base stations, and dispatch consoles.
- Create and modify radio programming codeplugs, including configurations with 12+ channels, trunking, and multiple zones.
- Troubleshoot BDA/DAS, wireless broadband, microwave, and related communications systems.
- Diagnose RF, networking, and electronic issues using test equipment, schematics, wiring diagrams, and technical documentation.
- Provide onsite customer support, recommend appropriate equipment, and support regional projects with occasional overnight travel and on-call responsibilities.
Qualifications for the Field Service Technician II Include:
- 3+ years of experience installing, troubleshooting, repairing, or programming two-way radio or wireless communications systems.
- Hands-on experience with Motorola, Kenwood, ICOM, Vertex, Harris, or EF Johnson equipment.
- Understanding of RF propagation, two-way radio theory, repeaters, base stations, antennas, duplexers, and multicouplers.
- Experience operating RF/electronic test equipment and interpreting schematics and technical diagrams.
- BDA/DAS experience and Motorola, ETA, NICET, CET, or OSHA certifications preferred. Candidates without applicable certifications may be considered with the expectation of obtaining them within six months of employment.
- Valid driver’s license and availability for regional travel, occasional overnight travel, and on-call support.
Compensation and Benefits for the Field Service Technician II Include:
- Salary Range: $55,000–$75,000 annually, depending on experience.
- Comprehensive Benefits: Medical, Dental, Vision, 401k Match, Paid Holidays, and PTO.
- Additional Perks: Company Vehicle and Tuition Reimbursement.
This job opens for applications October 12, 2026. Applications for this job will be accepted for at least 30 days from the posting date.
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