Data Center Technician

Zachary Piper Solutions is seeking a dedicated and technically skilled Data Center Technician to support daily operations within a mission-critical, 24/7/365 data center environment located in St Louis , Missouri. The Data Center Technician will be responsible for monitoring facility infrastructure, supporting colocation customers, maintaining physical security, and performing remote hands services in a fully onsite environment.

The ideal candidate has previous data center experience, strong hardware and cabling knowledge, and thrives in a fast-paced environment focused on uptime, reliability, and customer service.

Responsibilities for the Data Center Technician include:

• Monitor the Critical Facilities Monitoring System and provide appropriate response, notification, and escalation for alarms and facility events.
• Deliver exceptional physical and remote support to local and international colocation customers, including troubleshooting customer equipment and supporting fiber and copper cross-connects.
• Manage and respond to customer requests through a web-based ticketing system, including access requests, remote hands support, order processing, delivery coordination, and general customer inquiries.
• Conduct hourly facility walkthroughs to inspect data center conditions, collect operational readings, and verify the health of critical electrical and mechanical systems.
• Support physical security operations through monitoring cameras, badge access systems, door alarms, and facility notifications.
• Perform rack-and-stack activities for servers, networking equipment, firewalls, and customer hardware.
• Complete routine operational tasks including equipment installations, troubleshooting, hardware replacements, interconnection circuit processing, and general site support.

Qualifications for the Data Center Technician Include:

• Minimum of 2 years of data center experience or experience in a closely related technical field required.
• High School Diploma or equivalent required.
• Hands-on experience with rack-and-stack deployments, server installations, hardware support, and network infrastructure.
• Experience installing, terminating, testing, and troubleshooting fiber optic and copper cabling.
• Ability to troubleshoot hardware, connectivity, and infrastructure-related issues in a mission-critical environment.
• Working knowledge of ticketing systems, escalation procedures, and customer support processes.

Compensation for the Data Center Technician Includes:

• Salary range : $26-27/hr with potential flexibility.
• Comprehensive Benefits package

This job opens for applications on 11/14/26. Applications for this job will be accepted for at least 30 days from the posting date.

Keywords:

Data Center Operations, Data Center Technician, Colocation Services, Critical Facilities Monitoring, 24/7 Operations, Remote Hands Support, Rack & Stack, Server Installation, Hardware Troubleshooting, Fiber Optic Cabling, Copper Cabling, Cross-Connects, Structured Cabling, Network Infrastructure, Firewalls, Routers, Switches, Critical Infrastructure, Incident Response, Alarm Monitoring, Escalation Management, Ticketing Systems, Customer Support, Technical Support, Data Center Security, Access Control Systems.

#LI-CG1 #LI-ONSITE