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Application Support Specialist

Job Attributes

Job Id:

19392

Job Category:

Software Applications & ERP

Job Location:

Kennett Squre, PA  19348

Security Clearance:

No Clearance

Business Unit:

Piper Companies

JOB DESCRIPTION

Piper Companies is looking for a Software Support Specialist for a leading financial technology company located in Kennett Square, Pa.

Responsibilities for the Software Support Specialist:

  • Become a super user of a home-grown SaaS platform to track, triage, and refine support issues
  • Partner with developers to develop solutions to platform issues
  • Provide data analysis for issue trends to better remedy future problems

Qualifications for the Software Support Specialist:

  • 3+ years supporting and troubleshooting applications
  • Demonstratable ability to easily pick up new technologies
  • Considers themselves a true problem solver who loves “tinkering” with issues to find the best solutions
  • Skilled communicator capable of interfacing with technical and not technical users
  • Experience with basic SQL querying
  • Citizenship status: US Citizens/Green Card Holders (sponsorship not available)

Compensation/Benefits for the Software Support Specialist:

  • $60,000 - $80,000
  • Comprehensive benefit package; Medical, Dental, Vision, 401k, and Paid Time Off

Please send resume to Dan Compas: dcompas@pipercompanies.com

Keywords:
application support, application support analyst, desktop support, customer support, customer service, troubleshoot, tickets, remedy, jira, servicenow, itsm, sdlc, vendor management, network, infrastructure, business applications, risk management, problem resolution, data source, sql, sql server, communication, operating systems, software application support, training, sme, unix, excel, vba, powershell vacation, holiday, 401k

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New Search

Job Id:

19392

Job Category:

Software Applications & ERP

Job Location:

Kennett Squre, PA  19348

Security Clearance:

No Clearance

Business Unit:

Piper Companies