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CMDB Librarian

Job Attributes

Job Id:

8372

Job Category:

Software Applications & ERP

Job Location:

Durhan, NC  27518

Security Clearance:

No Clearance

Business Unit:

Piper Companies

Division:

Piper Enterprise Solutions

JOB DESCRIPTION

CMDB Librarian

Durham, NC

Piper Enterprise Solutions is seeking a CMDB Librarian to join a thriving team for a well-established Healthcare company in Durham, NC.  The ideal candidate will have strong experience with ServiceNow and CMDB Libraries. 

Responsibilities of the CMDB Librarian :

  • Assist the Configuration Management team to prepare the Configuration management plan
  • Assist in the identification of assets and configuration items (CIs)
  • Maintain all attributes associated with CIs
  • Accept receipt and record new or revised configurations into the CMDB
  • Work with Technical Service Owners and Subject Matter Experts to build relationships between assets and ensure the accuracy of the CIs within the CMDB
  • Assist in conducting configuration audits and coordinate with Technical Service Owners to correct issues and identify opportunities for process improvement
  • Collaborate with IT Owners and Change Management in the assessment of what CIs are impacted by a Change to a service

Requirements of the CMDB Librarian:

  • 3+ years of ServiceNow experience
  • 3+ years of Incident Management, asset Management, CMBD, and Release Management experience
  • Prior experience onboarding new technologies for hardware and software
  • Experience with performing hardware audits
  • Experience with monitoring and managing exceptions of CMDB policies
  • ITIL V3 certification a plus
  • Very strong communication skills.

Compensation for the CMDB Librarian:  

  • Salary Range: $52-$56/hour depending on professional experience
  • Comprehensive Benefits Package
  • Long term contract opportunity with high probability of extension or conversion
  • No relocation assistance, sponsorship, or C2C arrangements available

Please send qualified resumes to Greg Silvestri at gsilvestri@pipercompanies.com

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New Search

Job Id:

8372

Job Category:

Software Applications & ERP

Job Location:

Durhan, NC  27518

Security Clearance:

No Clearance

Business Unit:

Piper Companies

Division:

Piper Enterprise Solutions