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Customer Quality Data Analyst

Job Attributes

Job Id:

20266

Job Category:

Clinical & Life Sciences

Job Location:

West Chester, PA  19380

Security Clearance:

No Clearance

Business Unit:

Piper Companies

JOB DESCRIPTION

 

Piper Companies is currently looking for a Customer Quality Data Analyst in West Chester, PA to work for one of the largest medical device companies globally focused on orthopaedic and neuro products and services.

The consultant will be responsible for data ETL, database management and visualization/ analysis of data to support complaint excursion/ signal detection, management reporting (metrics)/ process monitoring, audit requests, and special projects associated with Customer Quality and business data.

Responsibilities for the Customer Quality Data Analyst:

  • Perform data extraction and transformation to deliver operational reporting and predictive outcomes analysis
  • Methodically documents assumptions, methods and results through code commentary and preparation of verification/ validation reports
  • Works with internal customers to define required data sets/ views, assists in prioritization and planning including appropriate scheduling of tasks, properly contextualizing materials as appropriate (ex. Develop and monitor daily/weekly output goals and achievements)
  • Responsible for identifying and resolving systems/reporting issues with appropriate business partners and communicating status to internal customers
  • Identify process improvement through benchmarking

Qualifications for the Customer Quality Data Analyst:

  • 4+ years of experience in data analytics in medical device, pharmaceutical, or related field
  • Strong understanding data visualization tools (Tableau/Qlik)
  • Data Science Language experience (Python, R, Java, C++)
  • Tools such as Hadoop or Oracle and application with machine learning and data mining
  • Proven work experience with data verification, maintenance, and management
  • Knowledge of SQL and Enterprise Analysis Tools 
  • Bachelors Degree in Computer Science/Information Technology, or Math

Compensation for the Customer Quality Data Analyst includes:

  • Salary is commensurate to experience
  • Full Benefits: Cigna Healthcare, MetLife Dental, VSP Vision, 401(k) with Voya, and Paid Time Off

Please send all qualified resumes to Karen Pallone at kkpallone@pipercompanies.com 

Apply Now

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New Search

Job Id:

20266

Job Category:

Clinical & Life Sciences

Job Location:

West Chester, PA  19380

Security Clearance:

No Clearance

Business Unit:

Piper Companies