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Data Center Support Engineer

Job Attributes

Job Id:

25265

Job Category:

Software Applications & ERP

Job Location:

Durham, NC  27701

Security Clearance:

No Clearance

Business Unit:

Piper Companies

JOB DESCRIPTION

Data Center Support Engineer

Piper Companies is seeking a Data Center Support Engineer for a global leading networking services organization in the Raleigh-Durham, North Carolina region. The Data Center Support Engineer will provide customer support to help resolve issues. An ideal candidate for the Data Center Support Engineer will have extensive experience in troubleshooting, crisis management, and solving critical issues.

Responsibilities for the Data Center Support Engineer include:

  • Identify and solve technical issues for customers
  • Provide support to team members and guidance to junior professionals
  • Create experiments to resolve simple to compound software problems
  • Establish an environment of positive customer satisfaction

Requirements for the Data Center Support Engineer include:

  • 2+ years of customer service experience
  • Solid background knowledge of software technologies including: Nexus, Python, and Linux
  • Understand Data Center services and procedures
  • Preferred experience using programs such as OVS, KVM, Apache, and MySQL
  • Strong verbal and written communications
  • Bachelor’s Degree and/or relevant work experience

Compensation of the Data Center Support Engineer: $90,000-$115,000 plus a comprehensive benefits package

 

Please send resumes to BSmith@zpgroup.com  

 

  • No relocation assistance, sponsorship, or C2C arrangements available

 

Keywords:  Data Center Support Engineer, Technical Support Engineer, Data Center, troubleshooting, networking, Nexus, Python, Linux, OVS, KVM, MySQL, Apache, Raleigh-Durham, North Carolina

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New Search

Job Id:

25265

Job Category:

Software Applications & ERP

Job Location:

Durham, NC  27701

Security Clearance:

No Clearance

Business Unit:

Piper Companies