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DR Support Technician

Job Attributes

Job Id:

16190

Job Category:

IT Infrastructure

Job Location:

Raleigh, NC  27603

Security Clearance:

No Clearance

Business Unit:

Piper Companies

JOB DESCRIPTION

Piper Enterprise Solutions is looking for a DR Support Technician for a medical diagnostic primary imaging company in the Raleigh, NC area. This person will be responsible for resolving escalated technical issues for both internal and external customers.

Responsibilities:

  • Assist the customers by phone, chat, e-mail and remote computer access on Hardware, software, technique, image quality and various other issues
  • Communicate with the end users and enter issues and resolutions into an automated ticketing system
  • Customer Service, Stress Management, and Problem Solving through Tactful and Technical Acumen

Qualifications:

  • 1-3 years of technical support experience 
  • X-Ray Repair experience is required
  • Radiology and Medical Field experience 
  • Windows PC and Server experience 

Compensation: $50,000 - $65,000 plus benefits.  Total compensation is based on previous years of experience and relevant skills.

Please email ONLY qualified resumes to Guy Sangiuolo Jr at gsangiuolo@pipercompanies.com

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Job Id:

16190

Job Category:

IT Infrastructure

Job Location:

Raleigh, NC  27603

Security Clearance:

No Clearance

Business Unit:

Piper Companies