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End User Support Analyst/Desktop Support Analyst

Job Attributes

Job Id:

30745

Job Category:

IT Infrastructure

Job Location:

Radnor, PA  19087

Security Clearance:

None

Business Unit:

Piper Companies

Division:

Piper Enterprise Solutions

JOB DESCRIPTION

End User Support/Desktop Support Analyst; Radnor, PA 19087


My client, a health system in Radnor, is seeking an End User Support Analyst for a 6 month+ contract opportunity.


MINIMUM REQUIREMENTS:

  • Bachelor’s Degree or equivalent industry experience
  • Minimum of 2-3 years’ experience in a helpdesk environment
  • Hands on experience with Windows 7, Window 10 migrations, MS Office applications
  • Functional knowledge of O365, Active Directory, Citrix, Damware, SCCM, ServiceNow
  • Strong written and verbal communication skills
  • Experience deploying and supporting desktops, laptops and printers


KNOWLEDGE/SKILLES/ABILITIES:

  • Analytical skills
  • Detail oriented
  • Multi-tasking and prioritization skills necessary
  • Ability to work in a fast-paced environment under time constraints
  • Effective customer service skills
  • Strong interpersonal skills and must be a team player


TECHNICAL REQUIREMENTS:

  1. Strong troubleshooting skills around Windows 10 and 7
  2. Strong troubleshooting skills around Office365
  3. Experience working with ServiceNow
  4. SCCM
  5. BitLocker


Compensation:

$18.00/Hour W2 to $20.00/Hour W2


Benefits:

Healthcare: Medical, Dental, Vision

401K

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Job Id:

30745

Job Category:

IT Infrastructure

Job Location:

Radnor, PA  19087

Security Clearance:

None

Business Unit:

Piper Companies

Division:

Piper Enterprise Solutions