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End User Support Analyst/Desktop Support

Job Attributes

Job Id:

25860

Job Category:

IT Infrastructure

Job Location:

Philadelphia, PA  19104

Security Clearance:

No Clearance

Business Unit:

Piper Companies

JOB DESCRIPTION

End User Support/Desktop Support Analyst; Philadelphia, PA 19104

My client, a health system in Philadelphia, is seeking an End User Support Analyst for a 12 month+ contract opportunity.

MINIMUM REQUIREMENTS:

  • Bachelor’s Degree or equivalent industry experience
  • Minimum of 2-3 years’ experience in a helpdesk environment
  • Hands on experience with Windows 7, Window 10 migrations, MS Office applications
  • Functional knowledge of O365, Active Directory, Citrix, Damware, SCCM, ServiceNow
  • Strong written and verbal communication skills
  • Experience deploying and supporting desktops, laptops and printers

KNOWLEDGE/SKILLES/ABILITIES:

  • Analytical skills
  • Detail oriented
  • Multi-tasking and prioritization skills necessary
  • Ability to work in a fast-paced environment under time constraints
  • Effective customer service skills
  • Strong interpersonal skills and must be a team player

TECHNICAL REQUIREMENTS:

  1. Strong troubleshooting skills around Windows 10 and 7
  2. Strong troubleshooting skills around Office365
  3. Experience working with ServiceNow
  4. SCCM
  5. BitLocker

Compensation:

$18.00/Hour W2 to $20.00/Hour W2

Benefits:

Healthcare: Medical, Dental, Vision

401K

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Job Id:

25860

Job Category:

IT Infrastructure

Job Location:

Philadelphia, PA  19104

Security Clearance:

No Clearance

Business Unit:

Piper Companies