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IT Support Engineer - Full Time Direct Hire

Job Attributes

Job Id:

26423

Job Category:

IT Infrastructure

Job Location:

Morrisville, NC  27560

Security Clearance:

No Clearance

Business Unit:

Piper Companies

JOB DESCRIPTION

Piper Companies is actively looking for an IT Support Engineer. This position will present an individual the opportunity to join a large enterprise environment, utilizing the new and cutting-edge technology, supporting a security software platform.

We’ve placed 9 engineers with this organization (Due to growth) This organization offers an exciting culture and will be moving into a brand new facility.

Responsibilities for the IT Support Engineer:

  • Provide enterprise level technical support to customers to achieve timely resolution of technical issues
  • Assist customers with troubleshooting and configuration of their technical environment
  • Work with customers to provide prompt and accurate feedback
  • Participate in the creation and development of support document processes, training and knowledge base articles for both internal and customer consumption

 

Qualifications for the IT Support Engineer:

  • Experience with Microsoft Environments (Active Directory, Exchange, Windows Servers)
  • 2+ years’ experience building out Windows Server, setting up/configuring domains
  • Understanding of Networking (TCP/IP, Routing, Firewalls)
  • Experience working in a ticketing que and managing a backlog
  • Nice to Haves: Scripting (Python, Perl, etc.), MS SQL, Storage (NetApp, EMC)

Compensation for the IT Support Engineer:

  • Salary: $65,000 - $75,000 (Based on Experience)
  • Medical, Dental, Vision, 401k, PTO, etc.

 

Please send resumes to Jared Iak to jiak@pipercompanies.com

 

Keywords: Infrastructure, Systems Engineering, Systems Administration, IT Support, Technical Support, Windows, Windows Server, VMware, Hyper-V, Virtualization, SQL, AWS, Azure, Cloud, DNS, Security, Troubleshooting, PowerShell, Scripting, Automation, Cisco, Networking, Storage, NAS, SAN, NetApp, Hitachi, Vrealize, SCCM, Puppet, Solarwinds. Linux, Networking, TCP/IP, HTTP, Load Balancers, Proxies, Firewalls, Engineer, Support Engineer, Escalation, Level 3, Level III, R&D, Development, Engineering, MDM, InTune, Microsoft, SCCM, Systems Center Configuration Center, Active Directory, Windows Server, O365, Office 365, Microsoft Office, Data Encryption, BitLocker, Windows 10.

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New Search

Job Id:

26423

Job Category:

IT Infrastructure

Job Location:

Morrisville, NC  27560

Security Clearance:

No Clearance

Business Unit:

Piper Companies