Careers

Search Jobs Connect With Us

IT Support Engineer

Job Attributes

Job Id:

27830

Job Category:

Software Applications & ERP

Job Location:

Raleigh, NC  27529

Security Clearance:

No Clearance

Business Unit:

Piper Companies

Division:

Piper Enterprise Solutions

JOB DESCRIPTION

Piper Companies is currently seeking a candidate for a IT Support Engineer opportunity in Raleigh, North Carolina (NC).  IT Support Engineer will support customers by troubleshooting technical issues for internal and external customers. In this position, you’ll work with support and documentation as a liaison between them—maintaining effective and accurate documentation using an automated ticketing system.

 

Responsibilities of the IT Support Engineer:

  • Communicate and troubleshoot with customers through phone, email, and chat requests.
  • Maintain precise documentation to provide accurate information for other resources.
  • Explain the various functions of applications and usage to clients.

Qualifications of the IT Support Engineer:

  • Associates Degree with 1-3 years of technical customer service support experience.
  • 1-3 years of DICOM/PACS software experience, and PACS Administration or Basic Usage.
  • Experience using SQL language in functions such as select, where, transaction, insert, update, commit, and rollback.
  • Experience creating and editing headers and footers in documentation.

 Compensation for the IT Support Engineer:

  • Salary Range: $75,000 - $85,000
  • Comprehensive Benefits Available: 4 weeks of PTO in first year! Medical, Dental, Vision (VSP), 401K, Critical Illness, Life, Various other Insurances.

 

Please send resumes to Maggie at mromano@pipercompanies.com

 

Keywords: SQL, open source, data, AWS, MySQL, PostgreSQL, DICOM, PACS, RIS, HL7, MWL, IIS, JSP, PHP, HTML, XML, JavaScript, PACS Administration, Basic Usage

Apply Now

CONTACT INFORMATION (Required)
RESUME (Required)
No file selected
x
Formats accepted: .doc / .docx / .pdf / .txt
Don't have a resume? Click here to fill out a short form.

Copy/paste your resume inside the text editor below:

ADDITIONAL INFORMATION (Required)
WORK HISTORY (Required)
Add another experience (optional)
EDUCATION (Required)
Add another degree (optional)
SKILLS (Required)
Add another skill (optional)

The following error(s) occurred:

Please wait while your job application is being processed. This may take a few moments.
New Search

Job Id:

27830

Job Category:

Software Applications & ERP

Job Location:

Raleigh, NC  27529

Security Clearance:

No Clearance

Business Unit:

Piper Companies

Division:

Piper Enterprise Solutions