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Network Engineer

Job Attributes

Job Id:

19364

Job Category:

IT Infrastructure

Job Location:

Raleigh, NC  27608

Security Clearance:

Not Defined

Business Unit:

Piper Companies

JOB DESCRIPTION

Network Technical Support Engineer 

Piper Enterprise Solutions is seeking a Network Technical Support Engineer for an immediate opening in Raleigh/Durham, North Carolina. 

Responsibilities for the Network Technical Support Engineer:

  • Level 2 and Level 3 troubleshooting of Cisco routing and switching equipment as well as other components of internal and external networks.
  • Mentor junior members of the team while also providing technical direction.
  • Work with monitoring tools to dig into logs and investigate failures or errors in network traffic as well as other issues within the NOC.
  • Evaluate environment for process improvement and make recommendations to improve support processes.
  • Collaborate and communicate with other team members to provide good service and issue resolution.

Qualifications for the Network Technical Support Engineer:

  • 4+ years of experience as a Network Engineer or Support Engineer at a service provider.
  • Experience with network troubleshooting (routing/switching).
  • CCNA or higher is required.
  • ITIL is a plus, but not required.

Compensation:

Starting salary ranges from $62,000 - $73,000 annual salary ($30 - $35 / hour) plus competitive benefits package inclusive of medical, dental, vision and a 401k plan with company-sponsored match.  This is a contract-to-hire opportunity.

Please send resumes to Chris Hadley at chadley@pipercompanies.com  

Keywords: CCNA, Network Technician, TSE, Technical Service Engineer, tickets, escalation, case management, network support, network, Technical support, Cisco, Meraki, Juniper, ITIL

 

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New Search

Job Id:

19364

Job Category:

IT Infrastructure

Job Location:

Raleigh, NC  27608

Security Clearance:

Not Defined

Business Unit:

Piper Companies