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Network Support Engineer

Job Attributes

Job Id:

24450

Job Category:

IT Infrastructure

Job Location:

Rtp, NC  27612

Security Clearance:

No Clearance

Business Unit:

Piper Companies

JOB DESCRIPTION

Network Support Engineer

Piper Companies is seeking a Network Support Engineer for a world leading technology firm in the Raleigh Durham, North Carolina area. The Network Support Engineer will be responsible for providing high level technical support for global clients.  The Network Support Engineer must have excellent customer service skills and possess the ability to handle and troubleshoot challenging customer issues.

 

Responsibilities for the Network Support Engineer include:

  • Provide technical support for routing and switching customer issues
  • Problem solve network customer critical problems
  • Recreate and reenact customer issues in the lab to solve customer issues
  • Document bug reports

 

Requirements for the Network Support Engineer include:

  • 1-4 years of network engineering, administration, or support experience
  • Background within routing and switching (Cisco technology)
  • Proficient in BGP, MPLS, IWAN, SPT, IGMP
  • Previous customer service skills working with internal or external customers
  • Strong verbal and written communication skills
  • Bachelor’s Degree and/or relevant work experience

 

Compensation of the Network Support Engineer: $55,000 - $80,000 plus a comprehensive benefits package

 

Please send resumes to JAllen@pipercompanies.com

 

  • No relocation assistance, sponsorship, or C2C arrangements available

 

Keywords:  Routing, Switching, Network, Network Engineer, Network Administrator, Technical Support Engineer, TSE, Raleigh, Durham, RTP, Morrisville, Chapel Hill, Apex, Fuquay Varina, Cary, North Carolina

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New Search

Job Id:

24450

Job Category:

IT Infrastructure

Job Location:

Rtp, NC  27612

Security Clearance:

No Clearance

Business Unit:

Piper Companies