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Network Support Engineer

Job Attributes

Job Id:

25214

Job Category:

IT Infrastructure

Job Location:

Raleigh, NC  27616

Security Clearance:

No Clearance

Business Unit:

Piper Companies

JOB DESCRIPTION

Network Support Engineer - Raleigh, NC

Piper Enterprise Solutions is seeking a Network Support Engineer for an immediate opening in the Research Triangle Park area. 

The Network Support Engineer will work on a growing team in support of IT personnel within large client companies.  We are seeking Network Engineers that have strong troubleshooting skills with switching and routing.

Responsibilities for the Network Support Engineer:

  • Level 2 and Level 3 troubleshooting of Cisco routing and switching equipment as well as other components of internal and external networks.
  • Work with monitoring tools to dig into logs and investigate failures or errors in network traffic as well as other issues within the NOC.
  • Set up lab environments to recreate and troubleshoot issues. 
  • Documentation within ticketing/bug tracking system
  • Collaborate and communicate with other team members to provide good service and issue resolution.

Qualifications for the Network Support Engineer:

  • 1-4 years of experience in a network support role
  • Experience with network troubleshooting (routing/switching).
  • Demonstrated knowledge of routing and switching across Cisco platforms
  • Strong knowledge of MPLS, BGP, and VXLAN
  • CCNA or higher is preferred

Compensation for the Network Support Engineer:

Starting salary ranges from $62,000 - $80,000 annual salary plus competitive benefits package inclusive of medical, dental, vision and a 401k plan with company-sponsored match.  

Please send resumes to Marvick Burgos at mburgos@pipercompanies.com  

Keywords: CCNA, Network Technician, TSE, Technical Service Engineer, Network Engineer, Route Switch Engineer, Routing and Switching, MPLS, VXLAN, network support, network, Technical support, Cisco

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New Search

Job Id:

25214

Job Category:

IT Infrastructure

Job Location:

Raleigh, NC  27616

Security Clearance:

No Clearance

Business Unit:

Piper Companies