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QA Analyst

Job Attributes

Job Id:

18056

Job Category:

Software Applications & ERP

Job Location:

Baltimore, MD  21201

Security Clearance:

Not Defined

Business Unit:

Piper Companies

JOB DESCRIPTION

Piper Companies is looking for a QA Analyst for a direct hire opportunity in Baltimore, MD to work within our clients fast-paced, mature agile team. Our client provides the platforms and systems that support more than 30 of the world’s leading privately-owned media and supplement companies. The QA Analyst will work to ensure the effective use of their messaging tools (email, SMS, push) and their integration with related software. It will be the QA Analyst’s responsibility to maintain the functionality of the email platform including software configuration, server maintenance, and fulfilling customer requests.

Responsibilities for the QA Analyst include:

  • Provide support to the users of our messaging tools
  • Assist with the usage of the end-user tools
  • Develop custom targets (subsets of email lists) using SQL Queries
  • Develop custom content using macros
  • Develop custom tools and scripts
  • Understand integration with and be able to troubleshoot connection to e-commerce system, Advantage system (CRM), and Middleware system (Service-oriented infrastructure)
  • Maintain and develop PHP scripts/programs to automate tasks, create end-user tools, and monitor our messaging tools
  • Participate in an on-call schedule
  • Provide management with ideas to improve our systems
  • Identify bugs
  • Suggest new features/enhancements
  • Provide thorough analysis, testing, and documentation of our messaging tools
  • Participate in projects (system upgrades, acquisition of new publishers, etc.)
  • Work within our Support Ticketing System (Jira Service Desk)

 

Qualifications for the QA Analyst include:

  • BS in Information Technology, Computer Science, Software Engineering or related
  • 3-5 years of previous experience in software development
  • Previous experience in related software development life cycle activities or support
  • A fundamental understanding of Agile software development
  • Intermediate proficiency in writing SQL queries, HTML and JavaScript
  • Fundamental awareness of SSIS packages, LUA or other programming languages and DNS and email-related technologies
  • Strong knowledge of Linux (CentOS/Red Hat preferred)
  • Experience in application support and troubleshooting

 

Compensation and Benefits for the QA Analyst include:

  • Salary: $60,000-85,000 a year
  • Full Benefits

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New Search

Job Id:

18056

Job Category:

Software Applications & ERP

Job Location:

Baltimore, MD  21201

Security Clearance:

Not Defined

Business Unit:

Piper Companies