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Support Engineer

Job Attributes

Job Id:

19365

Job Category:

IT Infrastructure

Job Location:

Raleigh, NC  27608

Security Clearance:

Not Defined

Business Unit:

Piper Companies

JOB DESCRIPTION

 DIRECT HIRE OPPORTUNITY

We are seeking multiple Technical Support Engineers to join our exciting and growing cloud data management company in Raleigh. 

Responsibilities for the Technical Support Engineer:

  • Collaborate with enterprise IT organizations to troubleshoot and solve cloud-based storage and data management solutions.
  • Work with various flavors of Linux, using the Command Line Interface to navigate, troubleshoot and administer Linux systems.
  • Work with Virtualization and storage technologies to assist in troubleshooting issues.
  • Research backlogged issues to identify root cause and implement proactive solutions moving forward.

Qualifications for the Technical Support Engineer:

  • 5+ years of experience with troubleshooting IT systems in Software-as-a-Service environments
  • 5+ years troubleshooting Linux and expertise with Linux Command
  • Enterprise level customer facing support experience
  • Strong command of SQL and/or Oracle
  • Virtualization and storage is a plus

Compensation for the Technical Support Engineer:

Starting annual base salary ranges from $90,000 - $120,000 plus competitive benefits package inclusive of PTO, paid holidays and great health and dental care plans.

Please send resumes to Chris Hadley at chadley@pipercompanies.com

Apply Now

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New Search

Job Id:

19365

Job Category:

IT Infrastructure

Job Location:

Raleigh, NC  27608

Security Clearance:

Not Defined

Business Unit:

Piper Companies