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Technical Support Administrator

Job Attributes

Job Id:

25941

Job Category:

IT Infrastructure

Job Location:

Owings Mills, Md, MD  21117

Security Clearance:

No Clearance

Business Unit:

Piper Companies

JOB DESCRIPTION

Technical Support Administrator

Piper Companies is currently looking for a Technical Support Administrator for a direct hire role with our client in Owings Mills, MD. Our client is a quickly growing company and this individual’s personality and decisions will be integral to the future of the company and the IT Department. In order to succeed in this position, the applicant will need to showcase a combination of technical and personal skills while keeping the company running on a day to day basis. The applicant should be willing and enthusiastic about implementing new technologies.

Responsibilities:

  • Offer daily operations and systems support to 400 personnel across 9 locations
  • Troubleshoot hardware and software issues in person, remotely, and over the phone (50/50 remote vs onsite support)
  • Assist employees with computer problems and answer questions
  • Provide input on and assist in implementation of proactive solutions

Qualifications and Skills:

  • Associates or bachelor’s degree in an IT related field (preferred, not required)
  • 2+ years work experience within the last 5 years in an IT related field
  • Experience troubleshooting Windows 10 issues
  • Must have experience with Office 365
  • Active Directory experience preferred
  • General networking experience
  • Experience with office and healthcare related software, hardware, and security policies
  • Experience with successfully implemented technology projects

Salary/Benefits:

  • Salary commensurate on experience with a targeted range between $45-55,000/yr
  • Full Benefits: Heath, Vision, Dental, 401k, PTO

Qualified candidates please send resumes to Joseph Gros at jgros@pipercompanies.com

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Job Id:

25941

Job Category:

IT Infrastructure

Job Location:

Owings Mills, Md, MD  21117

Security Clearance:

No Clearance

Business Unit:

Piper Companies