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Technical Support Engineer III

Job Attributes

Job Id:

30042

Job Category:

Information Technology

Job Location:

Morrisville, NC  27560

Security Clearance:

None

Business Unit:

Piper Companies

Division:

Piper Enterprise Solutions

JOB DESCRIPTION

Technical Support Engineer III

 

Piper Companies is currently looking for a Technical Support Engineer III in Durham, North Carolina (NC) to join a fast-paced team providing technical support to their customers and partners.

 

 Responsibilities for the Technical Support Engineer III include:

  • Deliver support for Nexus 9k, Nexus 7k, 3k, 4k, and 5k/2k suite of switches for both hardware and software as well as the routing technologies used to interconnect network devices
  • Collaborate with customers, partners, account teams, and other engineers to troubleshoot and debug product problems
  • Provide worldwide support on a consistent basis at peer level
  • Successfully use moderate to complex lab setups to reconstruct and solve problems

 

Qualifications for the Technical Support Engineer III include:

  • 3+ years’ technical support experience
  • Solid experience within networking, products and protocols
  • Knowledgeable in data center switching product and IP routing technologies
  • A CCNA or CCNP certification is advantageous
  • Bachelors’ Degree with a technical focus

 

Compensation for the Technical Support Engineer III include:

  • Salary Range: $70,000 - $100,000 based on professional experience
  • Comprehensive benefits package included

 

Please send resumes to Liz Collins at ecollins@pipercompanies.com


Keywords:

Technical support engineer, support engineer, network support, technical support, IP protocols, routing, switching, nexus, catalyst, customer service, customer support, client support, network administration, troubleshooting, CCNA, CCNP, durham, north carolina, nc


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New Search

Job Id:

30042

Job Category:

Information Technology

Job Location:

Morrisville, NC  27560

Security Clearance:

None

Business Unit:

Piper Companies

Division:

Piper Enterprise Solutions