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Technical Support Engineer

Job Attributes

Job Id:

19327

Job Category:

IT Infrastructure

Job Location:

Raleigh, NC  27606

Security Clearance:

No Clearance

Business Unit:

Piper Companies

JOB DESCRIPTION

Technical Support Engineer

Piper Companies is currently supporting a growing cloud management company here in the Research Triangle Park, NC area. This is a full time, salaried position.

 

Responsibilities for the Technical Support Engineer include:

  • Collaborate with enterprise IT organizations to troubleshoot and solve cloud-based storage and data management solutions
  • Work with various flavors of Linux, using the Command Line Interface (CLI) to navigate, troubleshoot and administer Linux systems
  • Work with virtualization and storage technologies to assist in troubleshooting issues
  • Research backlogged issues to identify root cause and implement proactive solutions moving forward

Qualifications for the Technical Support Engineer include:

  • 5+ years of experience troubleshooting Software-as-a-Service (SaaS) environments
  • Strong ability to write code within Linux CLI for monitoring, troubleshooting, and administration purposes (any flavor of Linux is acceptable)
  • Experience working with virtualization in storage environments is required
  • Must have experience collaborating with cross functional teams in enterprise level environments

 

Compensation for the Technical Support Engineer includes:

  • Salary Range: $90,000-$110,000 based on experience

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New Search

Job Id:

19327

Job Category:

IT Infrastructure

Job Location:

Raleigh, NC  27606

Security Clearance:

No Clearance

Business Unit:

Piper Companies