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Technical Support Engineer

Job Attributes

Job Id:

21126

Job Category:

IT Infrastructure

Job Location:

Raleigh, NC  27601

Security Clearance:

No Clearance

Business Unit:

Piper Companies

JOB DESCRIPTION

Piper Companies is currently looking for a Technical Support Engineer in the Raleigh, North Carolina (NC) area to work for a Cyber Security provider supporting key technologies to protect their customers information. The Technical Support Engineer will have an opportunity to work near the Research Triangle Park (RTP) just minutes away from downtown Raleigh and RDU.

Responsibilities for Technical Support Engineer include:

  • Providing client technical support for software products
  • Reenacting and troubleshooting customer issues in a lab environment and responding to inquiries in a timely manner
  • Providing training sessions regarding software upgrades, features, and functionality

Qualifications for Technical Support Engineer include:

  • 3+ years of experience in a technical support environment handling complex customer cases
  • Strong working knowledge of SQL, Active Directory, and Exchange  
  • Experience with networking, data bases, web servers, and applications in a Microsoft environment
  • Bachelor’s degree in Computer Science or Information Technology; applicants with equivalent working experience will be considered

Compensation for Technical Support Engineer include:

  • Annual Salary Range: $65,000-$90,000 depending on experience
  • Competitive benefits package

 

Qualified applicants please send resume Stephanie Ruggiro at sruggiro@pipercompanies.com

Keywords:

cyber, security, technical, support, technical support, technical support engineer, tse, troubleshooting, sql, exchange, migrations, msp, Microsoft, linux, vmware, storage, oracle, cloud, windows server, mcse, rtp, North Carolina, NC, research triangle park, Raleigh, sql, active directory, ad, benefits, mcse, mcp, Microsoft Certified Systems Engineer, Microsoft Certified Professional

 

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New Search

Job Id:

21126

Job Category:

IT Infrastructure

Job Location:

Raleigh, NC  27601

Security Clearance:

No Clearance

Business Unit:

Piper Companies