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Technical Support Engineer

Job Attributes

Job Id:

22058

Job Category:

Cyber Security & Information Assurance

Job Location:

Raleigh, NC  27601

Security Clearance:

No Clearance

Business Unit:

Piper Companies

JOB DESCRIPTION

Technical Support Engineer

Piper Companies is currently looking for a Technical Support Engineer to join a leading technology company located in Raleigh, NC.  The Technical Support Engineer will work for a Cyber Security provider supporting key technologies to protect their customers information.

Responsibilities for the Technical Support Engineer include:

  • Provide clients with technical support for software products
  • Troubleshoot customer issues in a lab environment and respond to inquiries in a timely manner
  • Provide training sessions regarding software upgrades, features, and functionality

Qualifications for the Technical Support Engineer include:

  • 3+ years of experience in a technical support environment handling complex customer cases
  • Strong working knowledge of SQL, Active Directory, and Exchange 
  • Experience with networking, data bases, web servers, and applications in a Microsoft environment
  • Bachelor’s degree in Computer Science or Information Technology or equivalent experience

Compensation for the Technical Support Engineer includes:

  • Annual Salary Range: $65,000-$75,000 depending on experience
  • Full Benefits: United Healthcare, Dental, Vision

Please send resumes to Jessica Napierata at jnapierata@pipercompanies.com

Keywords: cyber, security, technical, support, technical support, technical support engineer, tse, troubleshooting, sql, exchange, migrations, msp, Microsoft, linux, vmware, storage, oracle, cloud, windows server, mcse, rtp, North Carolina, NC, research triangle park, Raleigh, sql, active directory, ad, benefits, mcse, mcp, Microsoft Certified Systems Engineer, Microsoft Certified Professional

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New Search

Job Id:

22058

Job Category:

Cyber Security & Information Assurance

Job Location:

Raleigh, NC  27601

Security Clearance:

No Clearance

Business Unit:

Piper Companies