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Technical Support Engineer

Job Attributes

Job Id:

25267

Job Category:

Software Applications & ERP

Job Location:

Durham, NC  27701

Security Clearance:

No Clearance

Business Unit:

Piper Companies

JOB DESCRIPTION

Technical Support Engineer

Piper Companies is seeking a Technical Support Engineer for a global leading networking services organization in the Raleigh-Durham, North Carolina region. The Technical Support Engineer will help solve complex network issues for customers. The Technical Support Engineer will have strong analytical thinking and troubleshooting skills.

Responsibilities for the Technical Support Engineer include:

  • Create solutions to solve complicated customer technical issues
  • Produce accurate documentation of solved networking problems
  • Work in cohesion with team members and provide guidance to younger professionals
  • Train individuals on specific systems and products

Requirements for Technical Support Engineer include:

  • Strong knowledge of programs including: Microsoft Windows, Unix, Microsoft Operating System, and Microsoft Networking
  • Understand networking products and protocols
  • Experience with Voice Solutions
  • Preferred database experience such as Oracle, SQL, and Sybase
  • Strong verbal and written communications
  • Bachelor’s Degree and/or relevant work experience 

Compensation of the Technical Support Engineer:  $80,000-$95,000 plus a comprehensive benefits package

 

Please send resumes to BSmith@zpgroup.com  

 

  • No relocation assistance, sponsorship, or C2C arrangements available

 

Keywords:  Technical Support Engineer, Microsoft Windows, Unix, IP Networking, Microsoft SQL, Microsoft Operating System, Voice Solutions, Oracle, SQL, Sybase, Microsoft Networking, Raleigh-Durham, North Carolina

 

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New Search

Job Id:

25267

Job Category:

Software Applications & ERP

Job Location:

Durham, NC  27701

Security Clearance:

No Clearance

Business Unit:

Piper Companies