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Technical Support Engineer

Job Attributes

Job Id:

26787

Job Category:

IT Infrastructure

Job Location:

Morrisville, NC  27513

Security Clearance:

No Clearance

Business Unit:

Piper Companies

JOB DESCRIPTION

Technical Support Engineer - Morrisville, NC

Would you like to join a market-leading cloud data management company as their newest Technical Support Engineer? We have a full-time, permanent opportunity for a Technical Support Engineer to join an environment with explosive growth in their Morrisville, NC office!

Responsibilities for the Technical Support Engineer:

  • Troubleshooting and technical support of  Linux environments
  • Working with enterprise-level external customers via phone, email, and chat as well as managing a backlog.
  • Collaborating with a small engineering team on the most difficult technical issues and researching issues from the backlog as needed

Qualifications for the Technical Support Engineer:

  • 3 + years of experience providing enterprise technical support in a SaaS environment, or systems engineering of Linux servers.
  • Strong experience with troubleshoot and support of Linux environments (RHEL and CentOS would be nice, but other distributions are welcome).
  • Experience with VMware administration is required, Vmotion or Vstorage are nice-to-have, but not required.
  • Basic network troubleshooting experience and knowledge, Should be comfortable with TCP/IP and HTTP.

Compensation for the Technical Support Engineer: 

  • Starting annual base salary ranges from $80,000 - $105,000 and includes a comprehensive and competitive benefits package.
  • No relocation assistance, sponsorship, or C2C arrangements available.

Please send resumes/inquiries to Marvick Burgos at mburgos@pipercompanies.com

Keywords: Technical Support Engineer, IT Support Engineer, Linux Support, CentOS, RHEL, Virtualization, Linux Support Engineer,

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New Search

Job Id:

26787

Job Category:

IT Infrastructure

Job Location:

Morrisville, NC  27513

Security Clearance:

No Clearance

Business Unit:

Piper Companies