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Technical Support Engineer

Job Attributes

Job Id:

27352

Job Category:

IT Infrastructure

Job Location:

Rtp, NC  27709

Security Clearance:

No Clearance

Business Unit:

Piper Companies

JOB DESCRIPTION

Technical Support Engineer

Piper Companies is seeking a Technical Support Engineer for a technology firm in Raleigh- Durham, North Carolina area.  The Technical Support Engineer will be responsible for troubleshooting and solving complex infrastructure problems. 

 

Responsibilities for the Technical Support Engineer include:

  • Understand the current technical environment, problem solve, and troubleshoot complex technical issues
  • Leverage test labs to simulate customer problems and troubleshoot
  • Collaborate with colleagues to seek out additional training and knowledge transfer
  • Review, research, and suggest new technologies and tools to improve the current environment

 

Requirements for the Technical Support Engineer include:

  • Over 2 years of network and systems administration experience
  • Proficient in the Linux command line
  • Experience with protocols such as Telnet, SSH, IGP, EGP, LISP, VxLAN
  • SQL experience
  • CCNA certification preferred
  • Strong verbal and written communication skills
  • Bachelor’s Degree and/or relevant work experience

 

Compensation of the Technical Support Engineer include:

  • $70,000 – $95,000 annually with a full comprehensive benefits

 

Please send resumes to JAllen@pipercompanies.com

 

  • No relocation assistance, sponsorship, or C2C arrangements available

 

Keywords: Network Engineer, Network Administrator, Systems Engineer, Systems Administrator, Technical Support Engineer, Customer Support Engineer, Raleigh, Chapel Hill, Morrisville, Durham, Research Triangle Park, Cary, RTP, Raleigh, Apex, Wake Forest, North Carolina, NC

 

 

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New Search

Job Id:

27352

Job Category:

IT Infrastructure

Job Location:

Rtp, NC  27709

Security Clearance:

No Clearance

Business Unit:

Piper Companies