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Technical Support Engineer

Job Attributes

Job Id:

29148

Job Category:

IT Infrastructure

Job Location:

Raleigh, NC  27701

Security Clearance:

No Clearance

Business Unit:

Piper Companies

JOB DESCRIPTION

Technical Support Engineer

Piper Enterprise Solutions is currently looking for a Technical Support Engineer in the Raleigh-Durham, North Carolina area for a world leading technology company.  The Technical Support Engineer will be supporting cutting edge technologies.

Responsibilities for the Technical Support Engineer include:

  • Provide essential support to critical business needs
  • Troubleshoot and problem solve complex technical networking issues
  • Train and mentor other team members
  • Deliver excellent customer service to customers

Qualifications for the Technical Support Engineer include:

  • 7+ years of technical support troubleshooting experience
  • Previous experience providing tier III support
  • iOS XR experience is a big plus
  • Strong written and verbal communication skills

Compensation for the Technical Support Engineer includes:

  • Salary Range: $90,000 - $140,000 based on experience
  • Full Benefits: Cigna Healthcare, MetLife Dental, VSP Vision, 401k with Voya, and Paid Time Off

Please send resumes to Josh Stedham at jstedham@pipercompanies.com

Keywords:

Technical support engineer, Technical Support, Support Engineer, Tech Support, Tech Support Engineer, TSE, Enterprise, Systems Engineering, Systems Engineer, Systems Admin, Systems Administrator, Customer Support Engineer, HTTS, troubleshooting, networking, tier III, customer support, technical support, Raleigh, RTP, Durham, Morrisville, North Carolina, NC

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New Search

Job Id:

29148

Job Category:

IT Infrastructure

Job Location:

Raleigh, NC  27701

Security Clearance:

No Clearance

Business Unit:

Piper Companies