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Technical Support Engineer

Job Attributes

Job Id:

30079

Job Category:

Information Technology

Job Location:

Raleigh, United States  22201

Security Clearance:

None

Business Unit:

Piper Companies

Division:

Piper Enterprise Solutions

JOB DESCRIPTION

 

Technical Support Engineer

Piper Companies is seeking a Technical Support Engineer for a technology firm in Durham, North Carolina. The Technical Support Engineer will be responsible for troubleshooting and solving complex infrastructure problems. 

 

Responsibilities for the Technical Support Engineer include:

·       Understand the current technical environment, problem solve, and troubleshoot complex technical issues

·       Leverage test labs to simulate customer problems and troubleshoot

·       Collaborate with colleagues to seek out additional training and knowledge transfer

·       Review, research, and suggest new technologies and tools to improve the current environment


Requirements for the Technical Support Engineer include:

·       Over 2 years of network and systems administration experience

·       Proficient in the Linux command line

·       Experience with protocols such as Telnet, SSH, IGP, EGP, LISP, VxLAN

·       SQL experience

·       CCNA certification preferred

·       Strong verbal and written communication skills

·       Bachelor’s Degree and/or relevant work experience


Compensation of the Technical Support Engineer include:

·       $70,000 – $95,000 annually with a full comprehensive benefits


Please send resumes to JAllen@pipercompanies.com


·       No relocation assistance, sponsorship, or C2C arrangements available


Keywords: Network Engineer, Network Administrator, Systems Engineer, Systems Administrator, Technical Support Engineer, Customer Support Engineer, Raleigh, Chapel Hill, Morrisville, Durham, Research Triangle Park, Cary, RTP, Raleigh, Apex, Wake Forest, North Carolina, NC

 

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New Search

Job Id:

30079

Job Category:

Information Technology

Job Location:

Raleigh, United States  22201

Security Clearance:

None

Business Unit:

Piper Companies

Division:

Piper Enterprise Solutions